Question 1

What are your timings?

Accepted Answer

Pluxo Health Clinic is open every day, 10 AM to 8:30 PM. Each doctor has their own consulting hours within that; the booking shows the open slots.

Question 2

How much is a consultation?

Accepted Answer

Rs 500 with any of our doctors. You can pay by the link sent on WhatsApp or at the clinic.

Question 3

Do I need an appointment?

Accepted Answer

Appointments are recommended and need at least an hour's notice. Walk-ins are welcome too: come to the clinic and the front desk will fit you into the first free slot.

Question 4

Can I get an appointment right now or in the next hour?

Accepted Answer

Bookings need at least an hour's notice. If you need to be seen sooner, please walk in and the front desk will fit you into the first free slot.

Question 5

Can I buy medicines at the clinic?

Accepted Answer

Yes. The clinic has its own dispensary; bring your prescription and collect your medicines there.

Question 6

Do you do blood tests?

Accepted Answer

Yes, routine lab tests are done at the clinic, with a prescription or when the doctor has advised the test. MRI, CT, X-ray and ECHO are not done here.

Question 7

Which languages do you support?

Accepted Answer

English, Hindi, Bengali, Tamil, Telugu, Gujarati, Kannada, Malayalam, Marathi, Punjabi and Odia. Reply in any of them and the front desk replies in the same language.

Question 8

Is this a real clinic?

Accepted Answer

This is Pluxo's demo clinic. It shows how the AI front desk answers calls and WhatsApp, books appointments and sends reminders. On your own clinic's number it works exactly the same way, with your doctors and your timings.

Question 9

Where is the clinic?

Accepted Answer

Pluxo Health Clinic, MG Road, Ashok Nagar, Bengaluru. Ask for directions and we will send the map link on WhatsApp.

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